PhoneFactor Inc. provides out-of-band multi-factor authentication solutions for cloud applications to customers. The company's modules offer various enterprise features to streamline deployments and add additional layers of security, including redundancy and load balancing, phone call and SMS text methods, PIN security, instant fraud alerts, user self enrollment portal, active directory and LDAP integration, custom greetings and caller ID, user management tools for help desks, enhanced auditing and reporting, and biometric voiceprint. Its modules allow the users to integrate with a range of applications, including remote access VPN solutions, single sign-on systems, cloud applications, online banking, and Websites, as well as custom applications. The company serves enterprise, healthcare, banking and finance, and online gaming markets; and federal, state, and local government agencies, including the U.S. Department of State, the District of Columbia government, and the Federal Railroad Administration. The company was formerly known as Positive Networks, Inc. and changed its name to PhoneFactor Inc. in January 2009. PhoneFactor Inc. was founded in 2001 and is based in Overland Park, Kansas. As of October 2, 2012, PhoneFactor Inc. operates as a subsidiary of Microsoft Corporation.